In your efforts to assist us in our work with host families in Ghana, you entrust us to properly protect, manage and keep secure assorted aspects of your personal information. This information enables us to improve our work, communicate with you about our programs, respond to your inquiries and provide support, fulfill your requests and donations, and for other donor service purposes. We also use information to improve our understanding of your interests and better tailor the content and information that we may send or display to you, such as newsletters or other information we think may interest you. Information We Collect Automatically. We may automatically collect the following information about your use of our website through cookies, web beacons, and other technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; the length of time and number of times you visit our site and or use our services; and the referring URL, or the webpage that led you to our site, and the following: access time, browser type, device ID, domain name, IP address, page views, pages visited and referring URL. We may combine this information with other information that we have collected about you, including, where applicable, your user name, name, and other personal information. We also hold data on our “alumni” (former volunteers) so we can request feedback and reviews to help better the experience for future volunteers, and to inform you of other projects we provide, or offers that may interest you. We shall not process any personal data that is not directly relevant to the above stated purpose. If you are a Projects Abroad volunteer, we gathered your personal data from the application form you filled out when you first applied. Our Volunteer Advisers, who are responsible for helping you prepare for your trip, may also request further information from you depending on the requirements of your destination and project.
In order to do all this we may need the following personal data:
Personal contact details such as name, addresses, telephone numbers, and personal email addresses
Date of birth
Next of kin and emergency contact information
Passport and visa details
Criminal record check
Bank account details
AEO SECURITY MEASURES
By voluntarily submitting personal information to AEO, you agree that AEO may use that information to maintain contact with you, solicit contributions from you and provide you with information about AEO and its programs and initiatives. When you donate to AEO online, your credit card information is secured by an independent security company. Also, your credit card number is used only for that particular transaction and is not stored. You will see the "closed" lock symbol in the lower part of your browser screen (often times it is yellow as well) when you are on our secure donation pages. You will also notice in your web site(s) address bar that the domain name starts with an "https" on those donation pages. This means that information entered on those pages is encrypted for your security. This actually makes it more secure than using a credit card in physical form at a store for example. We will never share your personal data with third-parties that intend to use it for their own purposes like direct marketing. Please be aware that despite our best efforts, no data security measures can guarantee 100% security.
REASONS WHY WE SHOULD HAVE YOUR DATA
DISCLAIMER & RIGHT TO COMPLAIN
This website is intended to provide general information. Users should seek appropriate legal advice before taking or refraining from taking any action in reliance on any information contained in this website. We respect your right to know details about the information we hold about you, and to correct any inaccuracies in our records. Should you wish to opt-out of receiving communications from IVHQ at any stage you can notify us by using ‘unsubscribe’ links or other opt-out tools provided in email communications or in forms used to apply for volunteer program. We will always try to maintain the highest standards and encourage the confidence our customers have in us as an organization. In order that we can achieve this we do request that any complaints be first brought to our attention so we can properly investigate matters